It Customer Engagement Lead

THE GORDON

Geelong, VIC

Posted 2/15/2021

The Gordon is the leading provider of education and training in the region and plays a key role in the economic and social development of our community.

We want individuals who can drive the organisation forward in an environment focused on positive outcomes for our students, staff and community.

Working within Corporate Information Solutions (CIS), The Customer Engagement Lead will foster strong communication and coordination with internal business stakeholders across a variety of projects. Reporting to the Projects and Engagement Manager, this position is responsible for building key relations with Gordon stakeholders to identify, scope, develop plans and to drive solutions. Critical to the position will be the ability to understand business needs, think strategically, be innovative, identify opportunities, manage projects and engage stakeholders. The role will facilitate communication between CIS and its customers to coordinate and assist develop and implement initiatives and strategies. The Engagement Lead ensures that all project requirements are captured, comprehensive analysis is conducted and assists the Business Case to drive initiatives through into key projects. This role will provide significant support and knowledge into the Strategy, Planning and Budget process for CIS.

Benefits:
$85,624 - $97,219 p.a. plus superannuation

Employment:
Full Time (38 hours per week) Ongoing

Applications:
By 8.00 am Monday 22 February 2021

For further details contact Stephen Kent on 0408762117

How to Apply:
Click on the ‘Apply Now’ button to be redirected to The Gordon Institute of TAFE website. Applications must be submitted online and must include a current CV and address the Key Selection Criteria.

Please preview the application form to identify which KSC you will need to address for this job before starting your application.

This position requires a current National Police Certificate.

You must hold permanent residency status in Australia or have a valid Work Visa to apply for this position.

The Gordon is a child safe organisation.

To view and apply for this job on the web visit:

https://www.ictcareers.org.au/job/15147676